WhatsApp API to FB Page Linking

Updated 4 months ago by Joost R

We've been getting a few tickets recently about linking WhatsApp API numbers and Facebook Pages. The good news is that you can now do this yourselves without any manual whitelisting! Here's how.

For businesses where their Facebook page and WhatsApp API account number sit with different owners (e.g. an ad agency/BSP), they will now be able to link these without the need for manual support from the WhatsApp or Web1on1 team. To do so, Business Managers should proceed to the WhatsApp section of ‘Page Settings’ in Facebook Business Manager and follow these steps:

Step 1: On Facebook Page, in page settings under ‘WhatsApp’ tab, the requester adds the WA number and clicks on continue

Step 2: Requester gets notified that a permission request has been sent

Step 3: In Business Manager -> Business Settings, approver sees the request from the page admin and accepts/approves it

Step 4: On Facebook Page, the requester gets notified that the request is approved (or rejected)

Step 5: Once approval is given then the linking is complete. You can now see all pages connected to your WA number in one place through Page Settings or Business Manager.

Your linked pages will now show in this section of Business Manager and can be revoked if needed in this section.

How did we do?

WhatsApp Business Number Portability

Create & use QR codes (WhatsApp)