Embedded Google Search
What is Web1on1 Embedded Google Search?
Your website content will be automatically included in search results! Agents searching your wiki will also see your articles at the organization website URL. We will automatically create a Programmable Search Engine for your organization's website, and include Google search results when agents search for knowledge.
How it looks like
- Choose between: All (overview), Articles (articles in the organization), Website (results from Google search) or Documents;
- Up to five Articles;
- Up to five Website results (via Google search);
- Up to five Documents.
ON / OFF
To activate (or de-activate) the service, simply fill (or remove) the field "Google Search Websites" with the desired website URL(s). Follow those steps (see screenshot) : Organizations > Configuration > Agent Console