Webwidget Quick Start
Checklist for a set up and configuration to get your messaging program running
Step 1: Get your Web1on1 Webmessenger tag
To obtain your ChatShipper tag, login to Web1on1 as an Admin and click on the settings icon in the left navigation bar. Then head over to: Integrations to switch on: the Web Widget.
Note that this is only available to account Administrators.
Step 2: Add the Web1on1 Webmessenger Tag to your website
Copy and paste the Web1on1 tag into your website's
<head> section. The tag should be included as high up in the
<head> section as possible
Step 3: Send and receive web messages
Load the website that you inserted your Web1on1 Webmessenger tag into. The engagement Button / Bar that you selected will appear. Click on the engagement button and send a message. The message will appear in Web1on1. Clicking / Accepting the conversation in the default Chats-channel" will allow you to respond.
NOTE: In this setup, every agent will receive all messages. To learn more about advanced messaging configuration and routing for your account, click here. Please see this document.