Adding a User
Via Configuration > Users
A popup open allowing you to add the credentials for the new user.
- User Avatar: Please upload a profile picture (invited user can do this themselves later)
- Screen Name: may differ from real name (for marketing reasons)
- Choose role: see user roles explained
- Email: new user will receive a confirmation email
- Mobile: Adding the users mobile phone number is recommended especially when notifications need to be delivered
- Channels: Assign the relevant channels for the user to receive incoming conversations
Want to remove a user?
User the action icon to archive your co-worker