I can't login/read conversations. What to do?
Probably the reason is that conversations are only readable after login (due to protection of personal data). We build a self registration process for this.
How does self registration work?
When you click on an url to read a conversation, the login page of Web1on1 appears:
There are 2 scenarios:
- Existing user (already registered employee)
Can login directly
- Self registration new user
New users need to register themselves with their company email. A check will take place on the registered company domain. For example: User is registering with: email@example.com, system check: domain dealerx.com registered? If yes, send an email activation link and allow access.
After login a cookie will be stored on the local computer of the user, making it possible to access Web1on1 from that computer with the previous used login for the next month.