I can't login/read conversations. What to do?

Updated 2 weeks ago by Lucas Budding

Probably the reason is that conversations are only readable after login (due to protection of personal data). We build a self registration process for this.

How does self registration work?

When you click on an url to read a conversation, the login page of Web1on1 appears:

There are 2 scenarios:

  1. Existing user (already registered employee)

Can login directly

  1. Self registration new user

New users need to register themselves with their company email. A check will take place on the registered company domain. For example: User is registering with: jim.jansen@dealerx.com, system check: domain dealerx.com registered? If yes, send an email activation link and allow access.

After login a cookie will be stored on the local computer of the user, making it possible to access Web1on1 from that computer with the previous used login for the next month.


How did we do?